1. Introduction

Oxford Explorers Edu Pte Ltd (“Oxford Explorers”, “we”, “our”, or “us”) is committed to protecting the personal data of our students, parents, guardians, staff, and visitors in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.
This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our preschool services, website at oxfordexplorers.sg, and promotional materials.

2. Personal Data We Collect

We may collect the following categories of personal data:

• Children: Name, date of birth, gender, nationality, photograph, health and medical information, dietary requirements, learning and developmental records.

• Parents / Guardians: Name, NRIC/FIN/passport number, contact details including phone, email, and address, occupation, employer, emergency contact information, and relationship to child.

• Website visitors: IP address, browser type, pages visited, cookies, and enquiry form submissions, including name, email, phone, and message.

• Promotional materials: Photographs and videos of children and parents taken during centre activities, events, and excursions, with prior consent.

3. How We Use Your Data

We collect and use personal data for the following purposes:

• Processing enrolment applications and managing student records.

• Communicating with parents on centre matters, including fees, schedules, updates, and emergencies.

• Compliance with ECDA, MOE, and other regulatory requirements.

• Administering health, safety, and medical care for children in our centres.

• Publishing photographs and videos in our marketing and promotional materials, social media, and website, only with written consent.

• Responding to enquiries submitted through our website or other channels.

• Improving our services, curriculum, and operations.

4. Consent

We obtain consent before collecting, using, or disclosing personal data, except where permitted by law.
For photographs and videos used in promotional materials, we will seek specific written consent from parents or guardians.
You may withdraw consent at any time by contacting our Data Protection Officer.
Please note that withdrawal of consent may affect our ability to provide certain services.

5. Disclosure to Third Parties

We do not sell personal data.
We may share personal data with:

• Government agencies, including ECDA, MOE, and MOH, as required by law.

• Service providers who support our operations, such as IT systems, payment processing, and insurance, under strict confidentiality agreements.

• Medical professionals in the event of a health emergency involving a child.

6. Photographs and Promotional Materials

Oxford Explorers may photograph or video-record children during classes, events, excursions, and centre activities.
These images and recordings may be used on our website, social media pages, brochures, and other promotional materials.
We will only use such images where written consent has been provided by the child’s parent or guardian.
If you wish to withdraw consent for the use of your child’s image, please contact us.
We will remove the images from future materials within a reasonable timeframe.

7. Protection and Retention

We implement reasonable security measures to protect personal data from unauthorised access, collection, use, disclosure, or loss.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Student records are retained for a minimum period as prescribed by ECDA regulations.

8. Access, Correction, and Withdrawal

You have the right to request access to, or correction of, your personal data held by us.
You may also withdraw consent for the collection, use, or disclosure of your personal data.
To make such a request, please contact our Data Protection Officer using the details below.
We will respond within 30 business days.

9. Cookies

Our website may use cookies to improve user experience and analyse website traffic.
You may adjust your browser settings to refuse cookies, though some features of the website may not function properly without them.
This policy applies to all Oxford Explorers centres, our website at oxfordexplorers.sg, and all promotional materials produced by or on behalf of Oxford Explorers Edu Pte Ltd.